About Firebird Tours
Transparency and integrity are the couple of our key values and as much as we would like to get to know our travelers we know it is important that you to get to know us first. Thus we want begin by making three promises to ensure your tour is of exceptional value, to alway provide unparalleled service and offer remarkable quality at every aspect of your journey.
We promise exceptional value
When organizing your private tour to Russia we work with the final suppliers - hotels, guides, restaurants, rail companies, instead of intermediaries like other travel companies. This method allow us to save our travelers' money and is our secret of how we can offer an outstanding tour for an affordable price. You get an excellent product and save up to 30% or more on your Russian travel experience.
We offer unparalleled service
Excellent service is an integral part of our premium tour offering. From the very start that you reach out to us, you will have a dedicated Travel Specialist who will assist you at every step of your tour, from the initial itinerary planning stage, to the moment you safely come back home. Your specialist will be your point of call for all questions and issues regarding airfares, visas, extensions and will provide personalized recommendations. Firebird Travel Specialists are real experts on European travel and most of them have been on tours. You will be pleasantly surprised with the level of attention that can be provided only by our award-winning customer service team.
We ensure remarkable quality
Our Destination Development team is always on a look out for the best hotels and guides and the quickest ways from one site to another in every stop of your Russian tour itinerary. Our tours to Russia are quality because we don't just take what works for large groups of tourists and resell it as private tours, we build them with care and attention to all special needs of our travelers. The programs are designed to be the once-in-a-lifetime adventure for you, your friends or your parents. Everyone would love the remarkable quality of Firebird private tours.
16 amazing days in Russia. The Guides were very professional and made our visit pleasurable and personal. They quickly picked up on our families personalities and adjusted their presentations accordingly. We did some recommended touring places, but also had friends we wanted to visit in smaller outlying communities.
See more reviews a TrustPilot: Firebird Tours Reviews